1. Introduction
At Digi Business 360, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit digibusiness360.com or engage our services. By using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information:
- Full name
- Email address
- Phone number
- Business name and details
- Any other information you voluntarily provide through our contact forms or consultation requests
Automatically Collected Information:
- IP address and browser type
- Pages visited and time spent on the website
- Referring website or source
- Device type and operating system
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and consultation requests
- Deliver and manage the services you have engaged us for
- Send project updates, invoices, and service-related communications
- Improve our website performance and user experience
- Analyse website traffic through tools like Google Analytics
- Send occasional marketing communications (you may opt out at any time)
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our site. You may disable cookies through your browser settings, though this may affect some website functionality.
We use the following types of cookies:
- Essential cookies: required for the website to function properly
- Analytics cookies: used to understand visitor behaviour (e.g. Google Analytics)
- Marketing cookies: used to track ad campaign performance (e.g. Meta Pixel, Google Tag Manager)
5. Third-Party Services
We use trusted third-party tools and platforms to operate our business, including Google Analytics, Google Tag Manager, Meta Business Suite, WhatsApp Business, and email providers. These services may collect and process data in accordance with their own privacy policies. We do not sell or rent your personal information to any third party.
6. Data Storage & Security
Your information is stored securely and protected against unauthorized access, disclosure, or misuse. We implement appropriate technical and organizational measures to safeguard your data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Client project data is retained for a minimum of 2 years after project completion.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time by emailing info@digibusiness360.com
9. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.